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Navigating the Backoffice

This guide helps you get oriented in the Cata Backoffice — where to find key features, how the sidebar is organised, and how to switch between outlets.

Category: Getting Started | Tags: navigation, sidebar, backoffice, login, outlets | Last updated: March 2026

Overview

The Cata Backoffice is your central management hub. From here you can track sales performance, manage promotions and loyalty, configure your outlets, and review financial data.

Access the Backoffice at: https://yourdomain.sgp1.sambatechnologies.com

The Sidebar

The left-hand sidebar is always visible and groups all features into three sections:

Monitor Your Performance

Track how your business is performing across sales, operations, and customer metrics.

  • Dashboard — Real-time snapshot of Sales, Operations, and Customer KPIs
  • Performance — Deep-dive charts and trend analysis across Sales, Operations, and Customers tabs
  • Order History — Full searchable history of all completed, refunded, and cancelled orders
  • Reviews and Ratings — Customer feedback and service performance data
  • Financial Reports — Transactions, payouts, and downloadable settlement reports

Grow Your Business

Tools for driving sales and engaging your customer base.

  • Promotions — Create deals, vouchers, and promo codes
  • Contents — Set up campaign widgets and cross-sell items
  • Loyalty — Configure loyalty programs (Points, Tiers, Digital Stamp, Refer a Friend) and Bonus Points campaigns
  • Customers — Browse and download your customer database

Manage Your Business

Configure outlets, menus, and business settings.

  • Outlet Management — View your outlet listing and open/publish status
  • Menu — View your product catalogue 
  • Outlet Operations — View opening hours, order types, and preparation times 
  • Scheduled Orders — Track orders placed with a future pickup time
  • Settings — Configure team, fees, communications, policies, and integrations

Collapsing and Expanding the Sidebar

Click the arrow icon (←) at the bottom-left of the sidebar to collapse it into icon-only view. Click it again to expand. This gives more space on smaller screens.

The Header

At the top-right of every page, you will see your account name and email address. This confirms which account you are logged into.

Filtering by Outlet

Most pages include an Outlet Selector near the top of the content area. Click it to filter all data or actions to a specific outlet, or leave it set to show all outlets combined.

Date and Comparison Controls

On analytics pages (Dashboard, Performance, Order History), you will find:

  • Date picker — Select the date or date range you want to view
  • Comparison toggle — When enabled, shows data compared to the previous equivalent period (e.g., today vs. yesterday)
  • Time granularity — On the Performance page, choose between Hourly, Daily, Weekly, or Monthly views