--- title: Performance description: Understand your sales performance with daily overviews, item-level rankings, and hourly heatmaps to identify peak trading hours and top products. --- [Skip to content](https://help.cata.sg/en/knowledge-base/performance#main-content) Open main navigation Close main navigation - How can we help you? - There are no suggestions because the search field is empty. 1. [CATA - Knowledge Base](https://help.cata.sg/en/knowledge-base?hsLang=en) 2. [Monitor Your Performance](https://help.cata.sg/en/knowledge-base/monitor-your-performance?hsLang=en) # Performance ## The Performance page provides detailed trend analysis across three tabs — Sales, Operations, and Customers. Use it to identify patterns, compare time periods, and drill into specific metrics with charts. **Category:** Monitor Your Performance | **Tags:** performance, analytics, sales, revenue, charts, trends | **Last updated:** March 2026 How to Access Click Performance in the sidebar under Monitor Your Performance, or click Detailed View → on any of the three Dashboard panels. Filters At the top of the page, four controls let you customise what you see: - Outlet Selector — Filter to a specific outlet or view all outlets combined - Date Picker — Choose the date or date range to analyse - Comparison Toggle — Compare the selected period against the equivalent previous period - Time Granularity — Switch the charts between Hourly, Daily, Weekly, or Monthly views Sales Tab The Sales tab shows revenue and transaction metrics, each displayed as a KPI card and a time-series chart. ### Key Metrics - Total Net Revenue — Revenue after discounts, shown with trend chart - Total Transactions — Number of orders placed - Average Order Value — Average spend per order - Net Price per Item — Average revenue per item sold - Average Discount — Discount rate as a percentage of gross revenue ### Revenue Breakdowns Below the main charts, the Sales tab also shows: - Revenue by Outlet — Which outlets are generating the most revenue - Revenue by Payment Method — How customers are paying (card, e-wallet, etc.) - Revenue by Customer Group — Revenue split by loyalty tier or customer segment Operations Tab The Operations tab focuses on fulfilment efficiency and outlet throughput. ### Key Metrics - Active Outlets — Number of outlets open during the period - Total Items Sold — Total item count across all orders - Items Sold per Outlet — Average items per outlet, useful for benchmarking ### Hourly Average Sales Table Below the KPIs, a heatmap-style table shows average sales by time slot (rows) and day of week (columns: Monday through Sunday). This helps identify peak trading hours for each day. Customers Tab The Customers tab tracks customer acquisition and retention. ### Key Metrics - Unique Customer(s) — Distinct customers who placed at least one order in the period - New Customer(s) — First-time customers who placed their first-ever order in the period A time-series chart below the KPIs shows Unique Customers over time, with comparison to the previous period when the Comparison toggle is enabled. Exporting Data Each chart has a download icon (↓) in its top-right corner. Click this to download the underlying data as a CSV for further analysis in a spreadsheet. - [Getting started](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#main-content) - [Navigating the Backoffice](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#navigating-the-backoffice) - [Monitor Your Performance](https://help.cata.sg/en/knowledge-base/monitor-your-performance?hsLang=en) - [Grow Your Business](https://help.cata.sg/en/knowledge-base/grow-your-business?hsLang=en) - [Manage Your Business](https://help.cata.sg/en/knowledge-base/manage-your-business?hsLang=en) - [Billing & Account](https://help.cata.sg/en/knowledge-base/billing-account?hsLang=en) Copyright © 2026,