--- title: Promotions description: Learn how to create Deals, Vouchers, and Promo Codes, and track campaign performance. --- [Skip to content](https://help.cata.sg/en/knowledge-base/promotions#main-content) Open main navigation Close main navigation - How can we help you? - There are no suggestions because the search field is empty. 1. [CATA - Knowledge Base](https://help.cata.sg/en/knowledge-base?hsLang=en) 2. [Grow Your Business](https://help.cata.sg/en/knowledge-base/grow-your-business?hsLang=en) # Promotions ## Lets you create and track discount campaigns across three types: Deals (automatic), Vouchers (customer-targeted), and Promo Codes (shareable). Use the View Performance tab to monitor active campaigns. **Category:** Grow Your Business | **Tags:** promotions, deals, vouchers, promo codes, discounts, campaigns | **Last updated:** March 2026 How to Access Click Promotions in the sidebar under Grow Your Business. Discount Types When creating a new promotion, first choose the type of discount to apply: ### Deals Deals are automatically applied to eligible orders at checkout — customers do not need to enter any code. Use Deals for blanket discounts such as Happy Hour pricing or category-level markdowns. - Best for: Automatic, time-based, or condition-based discounts - Customer action required: None ### Vouchers Vouchers are personalised discount codes assigned to specific customers or customer groups. They can be distributed via email or push notification through Customer Communications. - Best for: Targeted retention offers, birthday rewards, win-back campaigns - Customer action required: Apply voucher at checkout ### Promo Codes Promo Codes are shareable codes suitable for marketing campaigns, social media posts, and partner promotions. Anyone with the code can apply it at checkout. - Best for: Marketing campaigns, social media, influencer partnerships - Customer action required: Enter code at checkout Viewing Performance Click the View Performance tab to see all your promotions and their results. ### Summary Metrics - Active Campaign — Number of promotions currently published and live - Order from Campaigns — Total number of orders that used a promotion ### Promotions Table The table shows each promotion with: - ID — Unique promotion identifier - Internal Name — Your internal label for the promotion - Display Name — The customer-facing promotion name - Promotions Type — Deal, Voucher, or Promo Code - Discount Type — Fixed Amount or Percentage Discount - Min. Order Value — Minimum spend required to apply the discount - Redemptions — Number of times the promotion has been used - Distributions — Number of times the promotion has been distributed to customers - Conversion Rate — Percentage of distributions that resulted in a redemption - Start Date / End Date — Campaign validity window Managing Promotions Use the status filter tabs to view promotions by stage: - Published — Active and visible to customers - Draft — Created but not yet live - Scheduled — Set to activate at a future date - Archived — Ended promotions kept for reference To deactivate an active promotion immediately, select its checkbox and click Deactivate. Downloading a Report Click Download Report (top-right of the View Performance tab) to export all promotion performance data as a CSV. - [Getting started](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#main-content) - [Navigating the Backoffice](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#navigating-the-backoffice) - [Monitor Your Performance](https://help.cata.sg/en/knowledge-base/monitor-your-performance?hsLang=en) - [Grow Your Business](https://help.cata.sg/en/knowledge-base/grow-your-business?hsLang=en) - [Manage Your Business](https://help.cata.sg/en/knowledge-base/manage-your-business?hsLang=en) - [Billing & Account](https://help.cata.sg/en/knowledge-base/billing-account?hsLang=en) Copyright © 2026,