--- title: Scheduled Orders description: Managing scheduled orders --- [Skip to content](https://help.cata.sg/en/knowledge-base/scheduled-orders#main-content) Open main navigation Close main navigation - How can we help you? - There are no suggestions because the search field is empty. 1. [CATA - Knowledge Base](https://help.cata.sg/en/knowledge-base?hsLang=en) 2. [Manage Your Business](https://help.cata.sg/en/knowledge-base/manage-your-business?hsLang=en) # Scheduled Orders ## Displays orders where customers have selected a future pickup time. Use this page to monitor upcoming orders, track cancellations, and export scheduled order data. **Category:** Manage Your Business | **Tags:** scheduled orders, pickup time, advance orders, pre-orders | **Last updated:** March 2026 How to Access Click Scheduled Orders in the sidebar under Manage Your Business. *📌 Scheduled ordering must first be enabled for your outlets. Go to Settings \> Performance Management \> Scheduled Order Settings to configure it.* Searching and Filtering - Search bar — Search by order number or reference number - Date range — Filter to orders with a pickup time within a specific date window (defaults to the current week) - Status tabs — View Scheduled orders (upcoming) or Cancelled orders - Outlet selector — Filter to a specific outlet or view all outlets combined Orders Table Each row in the table shows: - Order Number — The internal Cata identifier for the order - Ref No. — The reference number from the ordering channel - Outlet Name — The outlet where the order will be collected - Total Amount — The amount paid by the customer - Pickup Time — The date and time the customer has selected for collection - Order Status — Scheduled or Cancelled Order Statuses - Scheduled — The order is confirmed and the customer has selected a future pickup time - Cancelled — The order was cancelled before the pickup time Downloading a Report Click Download Report (top-right) to export the current filtered view as a CSV. - [Getting started](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#main-content) - [Navigating the Backoffice](https://help.cata.sg/en/knowledge-base/getting-started?hsLang=en#navigating-the-backoffice) - [Monitor Your Performance](https://help.cata.sg/en/knowledge-base/monitor-your-performance?hsLang=en) - [Grow Your Business](https://help.cata.sg/en/knowledge-base/grow-your-business?hsLang=en) - [Manage Your Business](https://help.cata.sg/en/knowledge-base/manage-your-business?hsLang=en) - [Billing & Account](https://help.cata.sg/en/knowledge-base/billing-account?hsLang=en) Copyright © 2026,